When a brokerage firm promises top-tier service, low commissions, and a host of additional benefits but is based in an offshore jurisdiction, one should not blindly trust its claims or rush to deposit funds. It could easily turn out to be a scam. The goal of our Giraffe Markets review is to determine whether there is any catch to this platform or whether it is indeed trustworthy.
Brief Overview
- 🖥Official Website: https://www.giraffemarkets.com
- ✈️Contact Address: Ground Floor, The Sotheby Building, Rodney Bay Gros Islet, Saint Lucia P.O Box 838, Castries, Saint Lucia
- 📞Customer Support: +971-043978082, support@giraffemarkets.com
- 🔐Licensing and Accreditation: FSRA
- ⏳Track Record: 2023
- 🧰Specialization: brokerage service
- 🤝Terms of Cooperation: $100, 1:500
- 💰Additional Services: PAMM, partnership
Giraffemarkets.com Examination
The official website appears quite typical for a brokerage firm. At the top, there is a main menu with sections covering Giraffe Markets broker, trading conditions, the platform, copy trading, the partner program, and additional tools. Beside it are separate login buttons for traders and partners. However, there is no language switch button, which is a drawback, albeit a minor one.
The firm then outlines its advantages and offerings. For example, there is a trading challenge with a prize pool of over $10,000, as well as the ability to copy other users’ trades. In the footer, Giraffe Markets provides its legal address in Saint Lucia and includes a risk disclaimer. A full set of legal documents can also be found there.
In terms of design and appearance, everything is standard. There is no uniqueness, but there are also no visible errors or technical issues. The images appear to be sourced from the internet, likely from a basic Google search. While not necessarily a negative, it would be preferable to see photos of the company’s actual employees.
Company Contacts
The official Giraffe Markets website has a dedicated contact section. It lists an email address, phone number, legal address, and a branch in Dubai. In addition, chat buttons for live support and WhatsApp appear in the lower corners. One final point worth noting is the presence of social media accounts on platforms such as X, YouTube, Instagram, and others. Content is actively published, although the number of followers is very low.
Key Conditions
Giraffe Markets offers three types of accounts: Standard, Pro, and Elite. The minimum deposit for the most basic account is $100. Here is a breakdown of the tariffs:
- The Standard account features spreads from 1.5 pips, no commission, no swaps, and leverage up to 1:500. Expert Advisors (trading robots) are not permitted, which is a limitation for those who rely on automated trading.
- The Pro requires a minimum deposit of $1,000. It offers spreads from 1.2 pips, with no swaps and no commissions. On this account, Expert Advisors and scalping are allowed, but leverage is reduced to 1:400.
- The Elite account is aimed at those who can deposit at least $2,500. It offers zero bid/ask spreads, but charges a $5 commission per side of the trade. Swaps are active, and leverage is reduced further to 1:300.
All account types offer the same range of instruments: over 290 CFDs on currencies, metals, indices, commodities, stocks, and cryptocurrencies. The minimum trade size is 0.01 lots. Giraffe Markets uses five-digit pricing, which theoretically provides more accurate quotes, though in practice this has little impact if liquidity is low or requotes occur.
At the same time, there is not a single concrete mention of liquidity providers or actual market depth. Everything is based on promises: STP, “institutional experience”, and “raw spreads”, but not one verifiable fact to support these claims. Should we take their word that there is no conflict of interest?
Exposing Giraffe Markets
At present, we cannot say for certain whether this is a scam or not. Looking at the trading conditions and the official website, everything appears to be in order. At the very least, there are no obvious signs of fraud. Therefore, it is necessary to examine the legal documentation and licensing.
Giraffe Markets lists its legal address in Saint Lucia — an offshore jurisdiction that does not require companies to hold a forex license for international operations. A check using registration number 2023-00390 confirms that such a company is indeed registered. However, this is merely a legal entity registration, not a license to provide brokerage services.
Regulation by the FSRA is mentioned on the website, as well as a presence in Dubai, and we also found a branch in the United Kingdom. This sounds impressive, but they are only offices — nothing more. A search of the DFSA and FCA registers revealed that Giraffe Markets is not listed among licensed firms. This means the broker is not authorized to provide trading services in the UAE, the UK, or any other jurisdiction with strict regulation.
When a company is unlicensed, it is not bound by client protection requirements. There is no segregation of funds, no mandatory insurance, no auditing, and no legal mechanism for recovering funds. If the firm decides to “freeze” your account, cancel profits, delay withdrawals, or simply disappear — you will be left with nothing. There will be no authority to appeal to, and no one to sue. Offshore jurisdictions offer no real means of holding such entities accountable.
Reputable companies such as Pepperstone, IC Markets, or Admirals operate under the supervision of ASIC, the FCA, or CySEC. This means they are required to comply with strict standards: verification of fund sources (AML), compensation schemes, mandatory financial reporting, and oversight of order execution. Giraffe Markets has none of these safeguards.
It is also important to note that the company has very little experience. They only began operations in 2023 — a fact confirmed not only by their registration in Saint Lucia but also by the domain registration date of giraffemarkets.com, which was created in the same year. In other words, this is a brand-new offshore project with zero reputation and no regulatory oversight.
What Reviews Do Users Leave?
There are reviews about Giraffe Markets, and the majority are positive. However, these comments are repetitive and strikingly similar. They all say the same thing: “Fast execution, fast withdrawal, highly recommended broker, I really like this”. It is obvious that the company is posting fake positive reviews in an attempt to build a reputation as a safe firm. This is yet another red flag.
Conclusions
The hero of our review is a typical example of an offshore forex company posing as an international broker, operating without a license and under false pretenses. Behind the polished language and so-called “institutional experience” lies a dangerous platform. Neither the FCA nor the DFSA has any records of this company, which means your funds are completely unprotected. Giraffe Markets cannot be trusted.
Pros/Cons
- The firm is actually registered in St. Lucia.
- MetaTrader 5 trading platform and demo account availability.
- No license from FCA, DFSA, or other serious regulators.
- Offshore registration in St. Lucia with no control over operations.
- Giraffe Markets has been operating since 2023 — no experience or reputation.
- Suspiciously uniform positive reviews.
- No disclosure of liquidity providers or actual order execution model.
Definitely scammers! I have been waiting over a week for my $1,000 withdrawal request to be processed. Nothing has happened. Support keeps replying that I need to wait. But what can I do? Where can I file a complaint? They do not even have a proper license…
The website is well-designed, the conditions seem decent at first glance, and they offer the MT5 platform. But there are far too many red flags. Giraffe Markets is a young company, has no experience, holds no licences, and everything sounds good only on paper. I tried trading on the demo account — everything ran smoothly. But I chose not to risk real money with such an opaque operation. There are simply too many similarities with other “temporary” brokers that later disappear.