Mercantix Review and Website Analysis

“Empower your trading with confidence and ease” is the slogan of the brokerage firm Mercantix. Such grandiose phrases are commonly used by fraudulent platforms to lure inexperienced traders with money. At the same time, there are very few online reviews about the company — far too few to consider it popular or reliable. Let us take a closer look.

Brief Overview

• 🖥Official Website: https://mercantix.io/en/home
• ✈️Contact Address: Intershore Chambers, Road Town, Tortola, British Virgin Islands
• 📞Customer Support: support@mercantix.io, +442033702255
• 🔐Licensing and Accreditation: no
• ⏳Track Record: 2025
• 🧰Specialization: brokerage service
• 🤝Terms of Cooperation: €250, 1:500
• 💰Additional Services: personal manager

Mercantix.io Examination

The official website does not appear serious or comprehensive. The homepage prominently displays the phrase: “Empower your trading with confidence and ease”. It sounds pompous. Similar empty phrases are scattered across the site — a hallmark of dishonest brokers:

• “Trade with confidence”.
• “Maximize your profits”.
• “Empowering Traders Worldwide”.

Mercantix fails to disclose key information about itself. The “About Us” section contains nothing of substance. This section should include essential company details such as the date of establishment, the business model, financial statements, names of founders, and regulatory licenses.

The design resembles a cheap Tilda template. While the animated charts may look attractive, they are meaningless — simply 3D bars moving upward. They do not reflect any real metrics, are unrelated to the product, and offer no practical use to traders. The font is pleasant, but the site is cluttered with small text and repetitive content blocks, making navigation confusing.

At the bottom of the official website, the legal entity is mentioned along with a claimed ASIC license. However, this still needs to be verified for authenticity. Overall, there is currently nothing positive to say about Mercantix.

Company Contacts

You can contact Mercantix representatives through several channels:

• Email.
• Phone number.
• WhatsApp.
• Feedback form.
• Social media (Twitter, Instagram, and Facebook).

There is no live chat, so the only relatively quick method of reaching support is via WhatsApp. However, even this option requires scrutiny. Email has always been a slow communication method, and many people prefer not to speak on the phone. The company’s social media accounts have no followers and were only recently created — a sign that the platform has not been operating for long.

Key Conditions

Mercantix offers five account types: Basic, Standard, Gold, Diamond, and VIP. The minimum deposit starts at €250, while the most expensive, the VIP account, requires a deposit of half a million euros. This immediately filters out retail traders, especially beginners. Most regulated brokers, such as IC Markets, RoboMarkets, or XTB, allow account opening from as little as $10–200. At Mercantix, the threshold is clearly inflated without any justification. There are no explanations provided for the high entry requirements.

All account types advertise negative balance protection. While this is good, it is a basic legal requirement for licensed brokers in the EU, the UK, and Australia. Here, it is promoted as a “feature”, when in reality, it is simply standard.

Maximum leverage is listed as up to 1:500, and spreads are described vaguely as “Variable Spreads”. No figures, no ranges, and no instrument-specific examples are provided. Reputable brokers display tables like: EUR/USD from 0.1 pips; GBP/USD from 0.3. With Mercantix, the trader has no idea what they are paying to enter a trade. This means spreads could easily be widened to 10 pips during news events, and the client would have no recourse.

There is also no information regarding lot commissions. Is there a fixed fee per order? Only spreads? Or both? It is entirely unclear. The absence of this information is a major red flag.

Another glaring omission is the lack of transparency about how orders are processed. Is this an STP broker? A dealing desk? Are there slippages or requotes? There is no mention of execution type — whether instant, market, ECN, or anything else. Serious brokers disclose this immediately.

Exposing Mercantix

At first glance, the broker may appear to be a licensed Australian company supposedly operating under the umbrella of Merc Investments PTY LTD, registered in Australia and regulated by ASIC. However, this is not the case.

Yes, there is indeed a company by that name, MERC INVESTMENTS PTY LTD, in the ASIC registry. Its registration number is ACN 140 334 925, established on 2 November 2009, with an office in Rockhampton, Queensland, 4700. It is an officially active entity, registered according to all regulations.

However, here is the key detail: there is absolutely no evidence that this company has any connection whatsoever to the Mercantix platform. There is no legal affiliation. No Australian address. No contract. No registry links. Nothing at all. The website footer simply contains a polished line claiming that the platform belongs to MERC.

This is a classic deception, where fraudsters falsely claim ownership of someone else’s license and the name of a reputable company to gain the trust of inexperienced users. This trick has been used dozens of times, always following the same script: a legitimate registered company, entirely unrelated to the project, is used as a front, and its name is pasted onto the site of a pseudo-broker.

To confirm this, all you need to do is check the technical details of the official website — mercantix.io. The domain was registered on 30 April 2025. This can be verified through any WHOIS service. In other words, the site was launched literally yesterday. Meanwhile, the real Merc Investments has held a license since 2009 — sixteen years ago.

If Mercantix were truly an established Australian company operating for so many years, why was the website created only now? Where are the archives? Press releases? Digital footprint? There is nothing. This approach is a direct sign of fraud. It means that:

• The client has no legal protection.
• All claims of an “Australian licence” are fictitious.
• Funds deposited on the platform are not protected by law.
• In the event of loss or withdrawal refusal, there is nowhere to turn.

What Reviews Do Users Leave?

Another glaring red flag is the wave of fake positive reviews that Mercantix has spread across various platforms, mostly in Spanish. They all follow the same pattern: “excellent support”, “quick withdrawals”, and “daily profits” — with no specifics, no names, and no meaningful detail. This strongly suggests the reviews were either purchased or written by the project’s own representatives to create an illusion of credibility.

Conclusions

This is an anonymous pseudo-platform using someone else’s license and identity to pose as a legitimate organization. Mercantix offers no real guarantees of reliability, which clearly means it is not a place where anyone should be trading.

Pros/Cons

FAQ