Infinox Review and Website Analysis

The broker lists licenses from several regulators and states its founding date as 2009. It appears reliable, but is it really? The main goal of this Infinox review is to examine what this platform offers, what advantages it has, and most importantly, whether it is a scam.

Brief Overview

• 🖥Official Website: https://www.infinox.com/
• ✈️Contact Address: Credentia International Management, Cyberati Lounge, Ground Floor, The Catalyst Building, 40 Cybercity, Ebene, Republic of Mauritius
• 📞Customer Support: support@infinox.com, +4402045151797
• 🔐Licensing and Accreditation: FCA, MFSC, SCB
• ⏳Track Record: 2009
• 🧰Specialization: brokerage service
• 🤝Terms of Cooperation: 1:1000, $50
• 💰Additional Services: education, market analysis, research, partnership program

Infinox.com Examination

The company’s official website provides information about the broker, including when it started operating, what it offers, and other details. The overall structure of the site is typical for any brokerage platform. The top section of the page includes the main categories:

• Instruments.
• Trading conditions.
• Platforms.
• Learn.
• About.
• Sponsorship.

There, Infinox offers information on its affiliate program, liquidity provider services, and social media links. Nearby, there are buttons for logging in and registering an account, as well as a language switcher.

There is nothing particularly interesting or unique about the site’s design: it simply uses a few alternating colors (black, white, and yellow). The footer contains legal information, including risk warnings, legal addresses, and licenses. Infinox does not hide key aspects of its business, including its founding date and business model.

Overall, there is nothing negative to say about the official website, but nothing particularly praiseworthy either. The company has developed a standard brokerage platform where users can find all the necessary information about its operations. It is also worth noting that upon opening the website, Infinox warns that the platform operates under an offshore jurisdiction, meaning there are no European guarantees for fund security.

Company Contacts

There are several ways to contact Infinox representatives: email, phone number, online chat (available on the official website or via WhatsApp), and social media accounts. We verified all the provided contact details, and they are genuine. The footer also lists addresses in Mauritius, Cyprus, and the United Kingdom.

However, how can a large and serious company have only one email address? Typically, brokers provide multiple emails for different purposes, such as technical support, financial inquiries, or verification. Based on this, it is unlikely that users will receive a quick response via email, as their inbox is likely overloaded with messages.

Key Conditions

Let’s take a look at Infinox’s trading conditions — perhaps they reveal something suspicious about the company. The broker offers MetaTrader 4 and 5 as its main trading platforms, along with its proprietary IX Social for social trading. This is a common practice among forex brokers. Clients are given the opportunity to test the service with a demo account.

The minimum deposit is $50, as stated in the FAQ section. There are two account types available:

1. ECN. Spreads start from 0.2 pips, with no commission.
2. STP. Spreads start from 0.9 pips, with a $7 commission.

This reflects differences in order execution models, but there are some doubts here. True ECN brokers do not provide access to interbank liquidity for small deposits. However, at Infinox, all clients supposedly get ECN access — even with 1:1000 leverage, which raises serious concerns. Typically, such high leverage is only offered in a 100% B-Book model, not in a 100% A-Book model. Most likely, that platform operates on a hybrid model: large clients with lower leverage are sent to liquidity providers (ECN/STP), while smaller traders’ orders are processed internally (Dealing Desk). This suggests that the firm is merely manipulating terminology to create the illusion of a serious broker with no conflict of interest.

Other trading conditions are fairly standard: additional tools (calendars, calculators, educational materials); lot sizes from 0.01, trade copying, automated trading, and over 900 available assets. The broker also promises fast execution and negative balance protection.

Exposing Infinox

Looking at how the broker manipulates information about its order execution model, a question arises: is this really a legitimate company? Let’s try to find out.

The footer of the website lists two licenses: Mauritius and the United Kingdom. We checked both jurisdictions and can confirm that Infinox has indeed obtained MFSC (in 2020) and FCA (in 2009) licenses.

However, there is an important detail to consider. The legal entity Infinox Limited, which operates under FCA regulation, does not provide services to retail clients — only to institutional and professional traders. This is a classic strategy used by brokers who want to use the reputation of “UK regulation” to build trust, while in reality, they operate under weak offshore laws.

Compare the FCA regulations for retail traders:

• Client funds must be held in segregated accounts.
• Brokers must participate in the FSCS compensation program.
• Leverage is capped at 1:30.

Now, look at the FSC regulations:

• No compensation programs in case of bankruptcy.
• No strict segregation of funds — client money can be used within the company.
• High leverage up to 1:1000.
• The Mauritius regulator does not intervene in disputes between clients and brokers, unlike the FCA.

Infinox uses a legitimate UK entity to boost its reputation, while retail clients actually open accounts under an offshore entity. The presence of a UK-registered company does not guarantee the honesty of its offshore division.

This tactic has been used by brokers like AvaTrade, FXCM, Alpari, Instaforex, and others, who registered companies in the UK but sent clients to offshore jurisdictions such as Belize, Vanuatu, or Saint Vincent. Later, some of them ran into serious legal troubles (FXCM lost its US license, Alpari went bankrupt).

What Reviews Do Users Leave?

Another red flag is the nature of online reviews about Infinox. The majority (over 80%) are positive, but they look artificial, as if they were paid for. Most lack specific details and provide no real proof of the broker’s honesty or financial reliability. Why would a company with 15 years of experience need to publish fake reviews about itself?

Conclusions

The biggest risk for traders is opening an account under an offshore entity. There are no guarantees of reliability, meaning the platform can do whatever it wants with clients’ funds. This does not necessarily mean that it is a scam, but blind trust is not advisable. For this reason, we do not recommend working with Infinox.

Pros/Cons

FAQ