Have you lost money by sending it to scammers and are now looking for a service to help you get it back? In our BitHelpCrypto review, we will explain why you should definitely avoid this company. The statistics presented on their official website might seem quite impressive, but you should not trust this firm at all. You will not get your money back; instead, you will lose even more. More details about this scam can be found below.
Brief Overview
- 🖥Official Website: https://bithelpcrypto.com/
- ✈️Contact Address: 275 7th St, San Francisco, CA 94103, United States
- 📞Customer Support: [email protected], [email protected], +1 (888) 668-4084
- 🔐Licensing and Accreditation: none
- ⏳Track Record: since 2024
- 🧰Specialization: chargeback
- 🤝Terms of Cooperation: unspecified
- 💰Additional Services: no
Bithelpcrypto.com Examination
The official BitHelpCrypto website might appear attractive and functional. The web developers seemingly did their best to cater to the potential clients’ interests. However, there are some issues.
For instance, the homepage mentions 1,233 successful chargebacks on Forex, while a separate page dedicated to this service shows a completely different figure — over 8,700. It’s questionable how much you can trust a service that doesn’t even know the details of its own statistics.
The texts of the official documents (Terms & Conditions and Privacy Policy) are even more intriguing. They were prepared using free online generators. We know that the quality of such tools is far from perfect and significantly differs from what can be obtained with commercial versions. It’s unclear why a supposedly successful company with thousands of successful chargebacks couldn’t afford the advanced versions of such crucial documents.
You can find many similar flaws on the BitHelpCrypto website. It seems the service isn’t doing as well as it claims, which for us is the first red flag.
Company Contacts
BitHelpCrypto provides enough contact information for you to reach their specialists in any convenient way. You can get a consultation or submit a request for assistance with chargebacks through:
- The feedback form.
- An email.
- The phone numbers (which are duplicated).
- The contact address of the office.
- A chat with the virtual assistant.
However, the virtual assistant and the discrepancy between the registration address in Michigan and the contact address in California suggest that not everything is as it seems within the company.
We also noticed another issue. There are no links to social media on the website. It seems the project team is so busy that they don’t have time to manage a few social media groups and channels. We wonder if the service is missing out on a valuable way to attract new clients, or if they simply have nothing to show.
Key Conditions
Choosing the chargeback service BitHelpCrypto can be challenging for a user. The decision should be well-considered, evaluating all factors. However, potential clients don’t have this opportunity since the company’s specialists didn’t even bother to publish their commission rates. The only mention of commissions that we could find is on the About Us page. It states that the client doesn’t pay until the money is returned. However, in this context, the statement seems like an empty claim. Even if the service indeed doesn’t charge a commission until the case is successfully closed, there’s nothing stopping them from demanding money for other expenses, such as filing fees or employee travel costs, etc. Moreover, there’s no information about this on the website either.
Thus, the client doesn’t know when, how much, or for what they are paying. This leaves a wide-open field for potential exploitation. For instance, the firm only takes on crypto-scam cases where the loss exceeds $10,000. Essentially, they are targeting more affluent clients who are ready to pay.
By the way, the page about dealing with crypto scams is particularly noteworthy. On it, BitHelpCrypto guarantees that they will find and return the money within 48 hours. However, a little further down, they slightly changed their promises, mentioning 7-14 days for the whole process with a 99% success rate.
We also liked the described working algorithm here. Victims are promised that the scammer will be identified solely based on tracking transactions to a crypto wallet, the number of which is not hard to find out. We would love to see such unconventional actions — identifying the wallet owner’s identity by the wallet number. Given the 99% success guarantee in recovering funds, it seems the firm almost always (almost) succeeds.
Exposing BitHelpCrypto
To conclude the matter of trusting BitHelpCrypto, it’s worth verifying the company’s official information. They have cleverly hidden it on a specialized page about cryptocurrency chargebacks.
We now know that the company is registered under the name BITHELPCRYPTO LLC (Reg. No. 802448531), with its headquarters in Michigan, where the license was also issued by the Michigan Department of Licensing and Regulatory Affairs. However, searches in the regulator’s databases for the company’s name and registration number yielded no results.
It turns out that the firm does not have an official registration. The provided data is nothing more than an attempt to mislead potential clients. Naturally, there can be no talk of accreditation in banks, payment systems (such as VISA/MasterCard), or other financial services. Without such accreditation, legal chargebacks are impossible. Even if the firm does return some amounts, this activity is illegal and verges on criminality.
Verification of the service’s existence also yielded interesting results. According to whois data, the domain bithelpcrypto.com used by the firm was registered on February 18, 2024.
We are left to believe that in five months, the company:
- Returned crypto assets from 5,233 scam services.
- Conducted 1,233 (8,700+ according to another page) similar operations on Forex.
- Gathered a community of 23.5k+ users, etc.
And all this with a team of four people. It seems their employees know how to stretch time. Otherwise, even with round-the-clock work, they wouldn’t have had enough time for all these feats.
However, we wouldn’t trust the story of such a successful team either. We checked all four photos of its members. It turned out that these images are used on dozens of websites. They likely belong to real people, but certainly not to BitHelpCrypto employees.
What Reviews Do Users Leave?
There are very few reviews about the BitHelpCrypto service online, even though the company claims thousands of successful recoveries. However, there are plenty of analyses and evaluations of the website on portals like ScamAdviser, ScamDetector, and WebParanoid. All these platforms conclude that the trust level for the site is one of the lowest. For example, on ScamAdviser, the service received a score of 1 out of 100.
Nevertheless, we found a total of 4 reviews on Sitejabber, which gave an average rating of 5 out of 5. Three of these reviews were published on May 29, 30, and 31, and the thank-you notes are clearly written to order, as they do not include any specific facts. It seems the company is trying to improve its near-zero rating by hiring copywriters to write positive BitHelpCrypto reviews. However, this approach is not very effective, and the negative opinion online prevails.
Overall, our BitHelpCrypto review showed that this pseudo-company has nothing to do with real chargeback services. We found fabricated information about registration, a lack of accreditation in financial organizations, implausible statistics, and team photos taken from the internet. Trusting such scammers with your data and possibly your money is definitely not advisable. Online users agree with us. We believe you will make the right decision too.
Pros/Cons
- Well-designed official website.
- Fabricated registration information; no accreditation will be provided.
- All documents regulating client relations are created by free generators.
- Implausible statistics, and the service representatives themselves are confused by it.
- The team is likely fake, as all photos are taken from the internet.
- Terms of cooperation, particularly commissions, are not disclosed at all.
Oh, I saw an identical project, but it was called something else.